§ 1 Scope of application

The following general terms and conditions apply to all the SPEQ GmbH, Tannbachstraße 10, 73635 Steinberg (hereinafter called " SPEQ ") closed contracts for the purchase and delivery of goods from the website " ". Please note that these terms and conditions may change over time. It is therefore the applicable terms and conditions apply when concluding the contract. Please read these terms carefully before you place an order at SPEQ. By placing an order on SPEQ you consent to the application of these sales on your order.

§ 2 Conclusion of contract

The presentation of goods on our website is not a binding offer. Please note that the reproduction and the colors of our products may differ slightly from the actual color due to the settings of your browser and / or your screen.

The offer to conclude a contract goes by you with placing your order. Please note that the ordering process is not effective if your customer data are incomplete. By sending an order confirmation by e -mail to you or the delivery of the ordered goods, we can accept this offer. Upon receiving your order you will receive first a confirmation of your order by e- mail to your specified e- mail address (order confirmation). This order confirmation does not constitute acceptance of your offer, but is only to inform you that your order has been received by us. A purchase contract is only when we send you either a confirmation of order or the ordered goods. When ordering from our online shop, the order process includes the following steps. In the first step select the desired goods after enter your customer data including billing address and, if different the delivery address too. In the last step, you have the option of all the information (eg, name, address, payment method items) to check again and correct, if necessary before you send us your order.

§ 3 Storage of the contract

We save the contract text. You can print out. We also send you an order confirmation and an order of the confirmation with all order data and our General Terms and Conditions to the email address you provided.

§ 4 Reservation of title

The delivered goods remain our property until full payment.

§ 5 Prices and shipping costs

Described on prices are in Euro ex works including packing, shipping, VAT, customs for export deliveries as well as fees and other public charges. The costs incurred for the shipping costs of the goods can be found in the table below:

For parcels, we charge a flat rate of:
National 4 euro shipping cost per order
International (EU ) 12 euro shipping cost per order
Third countries 25 euro shipping cost per order, including customs duties

For letter / Small Parts Dispatch, we charge a flat rate of:
National 2 euro shipping cost per order
International 3,50 Euro shipping per order

§ 6 conditions of delivery

Unless stated otherwise on our product page, we bring the goods within 7 working days after payment is received in the shipment.
When paying by direct debit, we bring the goods, unless otherwise stated in the product page, within 7 working days after service of the order confirmation in shipping. Due to circumstances that are not in our area of ??responsibility, it may lead to delay in delivery. SPEQ is not responsible for any damage caused to you by late delivery.

§ 7 Payment

We offer several ways to pay for the goods ordered. The Payment can be made via PayPal or by advance payment. We reserve with each order to exclude individual payment. The payment of the replacement part orders only possible in advance.

8.1. If you choose to pay in advance, we give you the bank details in the order confirmation. The invoice amount has to be paid within 10 days to our bank account.

§ 8 Warranty

The warranty is based on the statutory provisions.

§ 9 Data Protection

All data stored by us will be processed only for the purposes of the applicable data protection laws in accordance with our Privacy Policy.

§ 10 Applicable Law

Only German law under exclusion of the UN Sales Convention. Compared to a consumer this choice of law apply only to the extent , be characterized as required by legal provisions of the country in which he has his domicile or habitual residence restricted.

§ 11 Place of jurisdiction

is the buyer is a merchant according to the Commercial Code, a legal entity under public law or public special assets, then the location of the seller, the agreed jurisdiction. The same applies if the customer has no general jurisdiction in Germany or domicile or habitual residence at the time of action is not known.

§ 12 Withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date on which you or a third party named by you, which is not the carrier, the goods have taken physical possession of. To exercise your right of cancellation, you must notify us SPEQ sports protection equipment GmbH, Tannbachstraße 10, 73635 Steinberg, Phone: + (00) 800 30 777 999+ (00) 800 30 777 999, E-mail:, Internet: by a clear explanation ( such as a consigned by post mail, fax or email) of your decision to withdraw from this contract. You can sure use the attached model withdrawal form which is not mandatory, however. You can fill out and submit the model withdrawal form or any other unequivocal statement on our website ( electronically. Make use of this opportunity, we will forward to you immediately (eg by e-mail) confirmation of the receipt of such a withdrawal. In order to observe the revocation period it is sufficient for you to send the message about the right of withdrawal before the withdrawal deadline.

Effects of withdrawal

If you withdraw from this contract, we give you all the payments that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us, cheap Standard have), and must be repaid immediately at the latest within fourteen days from the date on which the notice is received through your cancellation of this contract with us. For this repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment.

We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever is the earlier. You have to return the goods promptly and in any event not later than fourteen days from the date on which you notify us of the cancellation of this contract to us or to pass. The deadline is met if you send back the goods before the period of fourteen days. You bear the direct food Ender returning the goods. You only need to pay for any diminished value of the goods, if the deterioration in value is due to a not necessary to ascertain the nature, characteristics and functioning of the goods dealing with them.

Exclusion of the right of withdrawal

The right does not apply to contracts the supply of goods which are not prefabricated and for their production of an individual choice or decision by the consumer is important or which are clearly tailored to the personal needs of the consumer,

the supply of goods that can spoil quickly or whose expiration date has passed quickly,

for the supply of sealed goods which are unsuitable for reasons of health or hygiene to return when their unsealed after delivery,

the supply of goods, if they were mixed after delivery due to their nature inseparably with other goods,

for the supply of alcoholic beverages, the price was agreed in the contract that can be delivered no earlier than 30 days after the conclusion of the contract, however, and the current value of fluctuations in the market depends on which the trader has no influence,

for the supply of audio or video recordings or computer software in a sealed package, if the seal was removed after delivery

the supply of newspapers, periodicals or magazines with the exception of subscription contracts

End of cancellation policy.

§ 13 Our contact details

If you want to contact us please contact us at the following contact information:

Tannbachstraße 10
73635 Steinenberg
Phone: + (00) 800 30 777 999+ (00) 800 30 777 999